Online Services

We offer a remote online support service to help businesses like yours get a swift and effective response when technical issues arise.

All you need to do is get in touch to schedule an appointment. Then, a member of our support team will talk you through the connection process. Once that’s complete, you can sit back and relax while they get to work. Our remote online support service is the fastest way to fix any problems.

Help Desk

When you work with us you will gain access to our incredible support team.

When you work with us you will gain access to our incredible support team. Each member is a fully trained IT professional, and combined, the team has decades of experience. Our helpdesk is open from 7:30am to 5:30pm, Monday to Friday, and you can get in touch via email or by phone. You can expect to speak to someone ready to do everything they can to fix any IT issue you might be facing.

System Management

Great system management is essential for an IT based business to run smoothly, stay ahead of problems, and create a more productive workforce.

Our dedicated support team will take care of everything, including software updates, network monitoring & configuration, security protocols, asset management, backups & restores, and much more. Our system management service will help you to streamline your IT systems and will keep you in control of your IT resources.

Advanced Troubleshooting

There are numerous reasons why we have a 99% customer satisfaction rate, and our expert troubleshooting is one of them.

Our support team are trained to troubleshoot effectively, and our process is simple. First, we understand what is happening, then we isolate and diagnose the issue, and finally, we find and implement a fix. We will identify the problem as quickly as possible so that we can start resolving it right away. There will be no unnecessary questions or useless tests, just fast results.

Disaster Recovery Solutions

Our expert system management and best in class back up monitoring will minimise the risk of there ever being a disaster.

However, if your systems do crash, if there’s a natural disaster, or if you’re a victim of a cyber-attack, we will be ready with a plan of action to mitigate loss and get you back to normal as soon as possible. Our disaster recovery solutions are designed to keep your business protected, ensure access to critical data, and to minimise downtime.

Monitored Back Ups

We understand the value of your data. So, we use industry leading software from N-Able and Veeam to monitor your online backups.

When you work with us you will gain access to our incredible support team. Each member is a fully trained IT professional, and combined, the team has decades of experience. Our helpdesk is open from 7:30am to 5:30pm, Monday to Friday, and you can get in touch via email or by phone. You can expect to speak to someone ready to do everything they can to fix any IT issue you might be facing.

Our team bring a wealth of skills and experience from a wide range of backgrounds
Tech Hardware
  • HP computers & laptops
  • Microsoft Surface laptops
  • Apple computers
  • HP servers
  • Printing & scanning equipment
Business Comms
  • VOIP & SIP cloud telephony
  • Microsoft Teams & Skype conference calling
  • Hosted email
Infrastructure
  • Internet - leased lines, fibre-optics, 4G & 5G
  • Wireless & WIFI, including point to point
  • Network cabling - Cat5 / Cat6 & fibre optics
  • Server installation & management
Security
  • Firewalls
  • Anti-spam
  • Anti-virus
Other
  • Website creation
  • Hosting services
  • DNS
  • Cloud & Office 365 migration

Our vendors

See how we can help your business grow with full IT Support Contact Us